Shipping policy
Thank you for choosing my unique linocut and woodcut prints.
Processing Time:
- All orders are processed within 1-3 business days after payment confirmation.
- Custom orders may require additional time, and customers will be notified accordingly.
- Free standard shipping AU-wide.
- Express shipping is available for customers who wish to receive their orders more quickly. Please note that express shipping will incur additional costs, and these rates will be calculated at checkout.
International Shipping:
- We proudly ship our artwork worldwide.
- International shipping costs and delivery times vary by location. Customs and import duties may apply and are the responsibility of the customer.
Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment and estimate the delivery date.
Packaging:
- We are committed to minimizing our environmental impact. All our products and packaging are eco-friendly.
Damaged or Lost Items:
- In the rare event that your order arrives damaged or is lost during transit, please contact our customer support team within 3 days of receiving your order. We will work swiftly to resolve the issue and ensure your satisfaction.
Contact Us:
- If you have any questions or concerns about our shipping policy, feel free to reach out to us at abigaillutzenart@gmail.com or through our Contact Us page on the website.
Thank you for supporting independent artists. We appreciate your trust and look forward to bringing the beauty of linocut and woodcut printmaking into your life.